Frequently Asked Questions
Everything you need to know about our Moissanite engagement rings and shopping experience.
What is Moissanite and how does it compare to a diamond?
Moissanite is a gemstone born from the stars, originally discovered in a meteorite crater. It possesses more fire and brilliance than a diamond and ranks 9.25 on the Mohs scale of hardness, making it ideal for everyday wear in engagement rings at a fraction of the cost.
Do your rings come with a certificate of authenticity?
Yes, all our Moissanite engagement rings include a certificate of authenticity and a limited lifetime warranty that guarantees the stone will maintain its brilliance and fire for as long as you own it.
How long does shipping take for custom engagement rings?
Since each ring is handcrafted to order, please allow 2-3 weeks for production. Once finished, we provide complimentary insured shipping which typically arrives within 3-5 business days.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the ring in its original, unworn condition for a full refund or exchange.
Can I customize the metal type and stone shape?
Absolutely. We offer a variety of metal options including 14k/18k White, Yellow, and Rose Gold, as well as Platinum. You can also choose from various stone shapes such as Oval, Radiant, Round, and Pear.
Do you offer financing options for larger purchases?
Yes, we partner with several flexible payment providers to offer interest-free installments or monthly financing plans, allowing you to secure the perfect ring while staying within your budget.